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Solar Installer Gone? We Take Over Orphaned Solar Systems

If your original solar company went out of business, stopped responding, or left you without support, you’re not stuck. Solar Me specializes in orphan system takeovers — we diagnose the issue, restore monitoring, complete needed repairs, and become your long‑term service partner so your system works the way it should.

Feel like you’ve been left behind?

Here’s what life with an orphaned system looks like — and how Solar Me takes over and makes it right.

What You Might
Be Dealing With

What We
Deliver Instead

No one answers your calls
Direct, local support team you can reach anytime
Don’t know who installed your system
We identify your system make, model, and layout
System not producing or app offline
Monitoring restored so you can track production
System alarms or no inverter lights
Fast diagnosis and professional repair
No idea how to get it fixed
Clear documentation and next steps explained
Missing paperwork or SREC setup
We handle admin, reporting, and cleanup
Installers went out of business
We take over — like it was our own install

Our Orphan System Takeover Process


We make it easy to hand off your abandoned system and finally get reliable support. Here’s what happens when you contact Solar Me:

  • Schedule Your Diagnostic Visit: We’ll start with a home visit or virtual review to gather details about your system’s condition, brand, setup, and production history (if available).

  • System Identification + Access: We map your system components (inverter, panels, racking), restore app or monitoring access if possible, and evaluate past installer paperwork (if any exists).

  • Run Full Diagnostics: Our technicians check panel output, inverter status, wiring health, and potential fault codes. If your system is offline or underperforming, we find out why.

  • Provide a Written Findings Report: You’ll receive a clear summary of our findings, including what’s working, what’s not, and any immediate safety or performance concerns.

  • Recommend a Repair or Upgrade Path: We’ll show you your options — from one-time fixes to full system takeovers, repowers, or reconfiguration (especially if you’re planning to expand or replace aging components).

  • Handle Paperwork and Ongoing Support: If you move forward with us, we’ll take ownership of your system like it was our own: managing your monitoring, documentation, SREC/SuSI updates, and future support needs.

Do You Need Help With an Orphaned Solar System?

We’ll diagnose the issue, restore your visibility, and get your system producing again — even if your original installer is long gone.

Get My Removal & Reinstall Quote

Solar System Manufacturers We Work With

Solar ME brings the world's best solar panel brands to your doorstep. Our high-quality service and superior energy products ensure your solar experience is nothing short of exceptional.

  • qcells
  • panasonic
  • silfab solar
  • enphase
  • solaredge
  • tesla
  • ironridge

Solar Projects We Completed

Solar Panel System Installation Project in Edison, New Jersey

Solar Panel System Installation Project in Edison, New Jersey

SYSTEM SPECIFICATIONS
  • Manufacturer: Silfab panels and Enphase Microinverters
  • Number of Panels: 28
  • Kilowatts: 11.2 kW
  • Installation Date: 4/1/2024
Montville, New Jersey Solar Panel System Installation Project

Montville, New Jersey Solar Panel System Installation Project

SYSTEM SPECIFICATIONS
  • Manufacturer: Canadian Solar and Enphase Microinverters
  • Number of Panels: 16
  • Kilowatts: 6.32kW
  • Installation Date: 5/1/2024
Residential Solar Panel Installation Project in Butler, NJ

Residential Solar Panel Installation Project in Butler, NJ

SYSTEM SPECIFICATIONS
  • Manufacturer: Qcell  panels and Enphase MicroInverter
  • Number of Panels: 100
  • Kilowatts: 34kW
  • Installation Date: 3/1/2021
Residential Solar Panel Installation Project in Watchung, NJ

Residential Solar Panel Installation Project in Watchung, NJ

SYSTEM SPECIFICATIONS
  • Manufacturer: HANWHA
  • Number of Panels: 73
  • Kilowatts: 29.2kW
  • Installation Date: 8/4/2022
Waterford, New Jersey Solar Panel System Installation Project

Waterford, New Jersey Solar Panel System Installation Project

SYSTEM SPECIFICATIONS
  • Manufacturer: Q-PEAK G10+
  • Number of Panels: 40
  • Kilowatts: 14.6kW
  • Installation Date: 11/9/2022
Residential Solar Panel System Installation Project in Union, New Jersey

Residential Solar Panel System Installation Project in Union, New Jersey

SYSTEM SPECIFICATIONS
  • Manufacturer: Q-PEAK ML-G10+
  • Number of Panels: 16
  • Kilowatts: 6.48kW
  • Installation Date: 9/20/2023
Residential Solar Panel Installation Project in Metuchen, New Jersey

Residential Solar Panel Installation Project in Metuchen, New Jersey

SYSTEM SPECIFICATIONS
  • Manufacturer: HANWHA
  • Number of Panels: 32
  • Kilowatts: 12.16kW
  • Installation Date: 8/12/2021
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See What Our Clients Have to Say

Why Homeowners Trust Solar Me After Their Installer Disappears

When your original solar company vanishes, you’re left in the dark — sometimes literally. Our customers turn to Solar Me to restore confidence, reconnect their monitoring, and get their system back on track fast. Hear real stories from homeowners who found the support they needed with us.

  • Affordable
    Rates

    We offer clear, upfront pricing and flexible options for every budget — whether you’re restoring an orphaned system, replacing damaged equipment, or planning a full removal and reinstall. No surprise fees, just expert solar work that fits your situation.

  • Certified & Experienced

    Our commitment to excellence is exemplified by our remarkable 4.9-star Google rating, a testament to the trust our clients place in our services.

  • We Serve Your Location

    We serve PA, NY and the entire state of New Jersey, including central New Jersey, Ocean, Monmouth, Middlesex, Somerset, and Mercer counties.

What Our Customers Think

  • 5

    It was a pleasure working with SolarMe. Our home came with solar panels, but the previous owners had no record of who installed them. After meeting with several solar companies, SolarMe proved to be the most responsive and accommodating. The estimate provided by Brandon R was very good, and he was able to schedule the removal of our solar panels as soon as possible so that we could replace our roof. The team was back the following weekend to reinstall the solar panels and critter guard. They did a terrific job installing the system and even gave me a quick overview. Throughout the process, Brandon kept in touch with us. I would highly recommend them! It was a great experience!

    Michael
  • 5

    Going with SolarMe was One of the best decisions I’ve ever made. I got the latest and greatest solar technology, an amazing worry free warranty, along with amazing customer service (ask for Jon Knox, he’s the best). I know friends who have gone through the solar process and either got old technology or terrible customer service, you won’t get that with SolarMe. I love the app they setup that I use tracking my solar generation and usage daily. I got a system that will easily pay for itself FAST. SolarMe really takes the time to explain the process, take care of everything, and answer any questions along the way. I took advantage of great tax incentives after taking their advice as well. Can’t say enough great things about them as I am very happy with my system and choosing SolarMe.

    Andrew West
  • 5

    I chose Solar Me because of their professionalism. They were more like consultants than salespeople. Other companies had glitzy presentations but couldn't answer questions off- script. Solar Me took as much time as needed in the planning stage, answered every question. The installation was quick, and stress-free. The installers were efficient, thoughtful and checked in to make sure we were satisfied. The office staff is incredibly helpful and available for questions. I highly recommend Solar Me.

    David Sweeney

FAQs

  • Can you service my system even if you didn’t install it?

    Yes. Many companies won’t touch a system they didn’t install. We will. In fact, we’ve helped hundreds of homeowners take back control of their orphaned systems.

  • What’s included in your takeover service?

    Our service includes diagnostics, monitoring restoration, production reporting, repairs (if needed), and ongoing support. We also help with incentive paperwork, documentation for your roofers/insurance, and re-establishing long-term peace of mind.

  • Do I need to know who installed my system originally?

    No. If you don’t know the original installer, we’ll assess your system during our initial visit, identify the equipment and setup, and go from there. We’ve handled plenty of systems where no records existed.

  • Can you help me get my monitoring app working again?

    Absolutely. If your SolarEdge, Enphase, or other monitoring platform isn’t working, we’ll reconnect it or reconfigure it so you can track performance in real time again.

  • What if the system isn’t producing any power?

    We’ll diagnose the root cause — whether it’s a wiring issue, failed inverter, broken panel, or something else — and walk you through your options for repair, replacement, or upgrade.

  • Can I still earn SREC or SuSI credits after you take over my system?

    Usually, yes — and we’ll help you update or transfer your registration if needed. Keeping those incentives active is part of what we handle during your system stabilization.